A business saying is that, “people are the best salesman”, which means that word-of-mouth is the greatest way to attract new customers. In the modern market, reputation and review marketing is starting to establish itself as the newly acclaimed “best salesman”, as your customer’s experiences are now reaching a wider audience through the internet–prospective clients that the reviewer often doesn’t even know. 72 percent of people searching for new businesses trust these reviews just as much as they would someone they personally know, so it has forced the industry to do one of the two things: the first is paying more attention to customer service and experience, and the second is making business owners more cautious about what exactly is being said online about their business. If your business is not even up for review, the signs aren’t looking too good for a growth in business. It is reported that an even 70 percent of people trust giving businesses their business with a minimum of 6-10 reviews. The good news is that there are strategies and services that we provide to monitor your reviews and make sure that you aren’t losing out on any business to a competitor due to your ratings. Knowing that it could either make or break your business, it makes more sense to let it work towards your advantage and use your reputation to attract new clients and experience a growth that is unlike any other traditional brick-and-mortar business. We want to help you retain those 72 percent of prospective clients and turn them into life-long customers.
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